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Welcome To The Warranty Period Page

Here, you’ll find all the information you need regarding the warranty durations for each of our brands.

You can now raise your Good Stock here and Warranty returns here online by clicking the hyperlinks.

Brand Warranty Period Details
Adventure 1 Year Warranty Refer to Warranty dept. for E-scooters, E-bikes and scooters require Dangerous Goods paperwork for transport
AtranVelo 2 Year Warranty 2 years from date of purchase to original retail purchaser
Genesis Limited lifetime warranty on frames - Complete bikes and framesets no crash replacement offered to original retail purchaser. Proof of purchase is required for all warranty returns. Components - 2 years from date of purchase to original retail purchaser including non-suspension forks but excluding tyres, tube, brake pads and cables Proof of purchase is required for all warranty returns. E-bikes require DG paperwork for transport.
Madison Limited Lifetime* We think it’s fair to offer a warranty that lasts the life of the product. Our warranty covers any garment against manufacturing defect & workmanship for the expected lifetime of the product. Simply return the garment through https://www.sportlineb2b.co.uk/warrantyReturn and we’ll replace it with a like for like piece. What’s not covered? We don’t cover damage through ware & tear, negligence, accidents, improper care or natural deterioration of colours & materials. 
M:Part Limited lifetime Proof of purchase and pictures of the concern needed in order to arrange return
Nutrak Limited lifetime Proof of purchase and pictures of the concern needed in order to arrange return
Ridgeback Limited lifetime on frame and rigid forks All other components vary by manufacturer, minimum of 2 years. E-bikes require dangerous goods paperwork for transport.
Saracen Zenith/Mantra/CR2/CR3/AL Team/ALX - 5 years, Ariel 30/60/JNR/Ariel-E - 3 years, Myst/Myst AL/Ariel 80 - 2 years End-users purchased direct, please refer to the Warranty department. E-bikes require dangerous goods paperwork for transport.